The value of consulting also lies in the fact that it is a “fresh look” from the outside on your business. This helps to identify weaknesses, various problems, and deficiencies that impede development.
Consulting Services for small/big companies
The greatest effect of consulting services can be felt by representatives of medium and large businesses. Often, the leadership of such companies simply does not have time to resolve issues of increasing work efficiency. But for small businesses, these types of services can become an indispensable and crucial stage in development.
Now business requires information technology to focus on specific results, support business goals and increase the efficiency of core business processes. Based on the foregoing, it can be determined that the mission of IT consulting specialists is “to increase efficiency and gain competitive advantages from the use of information technology at the customer and ensure the perfection of the internal activities of the customer’s IT department.
The aim of IT consulting
Initially, like any consulting activity, the activity of IT consulting is not aimed at solving the problems that arise with the customer, therefore this article is devoted to the list of emerging problems related to the use and development of IT in the company and the ways to solve them using external consultants.
Usually, consulting projects aim at quickly identifying the most effective ways and methods of optimizing each business process by resolving the following tasks:
- Excessive flows of information are revealed that no one needs, but those that slow down the process of receiving money;
- The points are determined where excessive resources are used, which can be reduced, and, therefore, reduce costs, or increase the time resource of employees;
- Uncontrolled places are identified where slowdowns in business processes are possible, unreasonable loss of time, financial or information resources;
- The ability to add control points to increase the manageability of business processes is determined.
How to choose the best consulting company
Analysis of the consulting services market, user surveys, and dry statistics make it possible to identify the main qualities for which it is advisable to choose a consulting company.
Name and reputation
The reputation of a consulting firm means a lot and obliges a lot. When choosing a company “with a name” you can count on a certain level of quality a priori. Solid consulting firms are well known, and finding information about them is easy.
The quality of the services provided
Almost the only way to make an impression on the professionalism of a consultant is the recommendations of those who have already used his services. The use of recommendations from truly respectable clients is the prerogative of serious consulting organizations, and already by this criterion, one can judge the level of their competence.
Qualification of staff
The key to the success of any consulting company is the preservation and development of its main asset – qualified personnel. A professional company should be able to attract the best cadre of management experts, ensure their further improvement through continuous (throughout their career) professional development and the accumulation of practical experience, and also create sufficient incentives for them to continue working in the organization. Moreover, a uniform work core should be formed from people with a very diverse professional and educational baggage. All this is achieved by creating special systems for hiring, motivating and promoting personnel, complex multi-stage systems for retraining and advanced training, systems for transforming accumulated experience into methodologies and their internal dissemination (the so-called knowledge management systems), and finally, client systems, procedures and standards work, implying corporate identity and culture.
Guaranteed positive results with full implementation
Finally, the consumer of consulting services is also important for what he pays for, or, in other words, how to evaluate the work done by the consultant. The result should be an increase in the efficiency of the client’s enterprise, for the measurement of which there are always parameters such as an increase in client’s profit or decrease in expenses, an increase in turnover, etc. Ultimately, the most important result is the following: do all of the above points together bring more money to this enterprise?
Special mention needs the question of the price of consulting services. Most small firms offering “quality services at low prices” are usually either highly specialized or not able to guarantee you a result. If you want the best consultants to work with you, then their services probably cannot be cheap.